Member stories

Dallas Nevins' garage

For Dallas Nevins Drive Flow means freedom, spontaneity, and not being tied down or held back.

Nevins Family: I like to flip out of the mom car every once in awhile

What did you think when you first heard about car subscription?

We started doing some research on subscriptions and initially my husband thought the price was high because we hadn’t had a car payment in so long. Once we looked into the kind of car we wanted we realized it would be on par with what it costs to own when you add in insurance, maintenance, and everything else. My husband is cheap and spreadsheet oriented, and analyzes everything very closely. It always sounded like a great deal to me, but then he realized it was a good deal as well, which is huge. He has even started selling it to people!

What does subscription mean to you?

Subscription means freedom, spontaneity, and not being tied down or held back. We used to own 3 homes and cars, but we couldn't sell the houses. Having something that we can stop whenever we want is great and not owning something is a gift. In addition, the service is exciting and stress free. We were in an accident - someone rear ended me. It was so easy. The Concierges handled everything. It is almost like driving your parent’s car again. I don't have to worry about being a grown up and dealing with owning my own car!

Lovell Family garage

Subscription ensures the Lovell family drives the right car for every adventure.

How did you get started?

We took our previous car for an oil change and we were told that we needed thousands of dollars of work done. We didn’t think that it was worth investing that money in an older car. And it wasn’t quite meeting the needs of our family. So we started shopping for cars but we had a frustrating experience. So we thought that we’d try the service temporarily. We were thinking that we’d buy a car in a few months although we’d have to drop a lot of money on a large SUV that would meet all of our needs. But now, several months on, the service and the mix of vehicles is working really well for us.

How has your experience been?

We have both been through an evolution in how we think about the service. For the first few flips I would think, “How old is this car and how many miles does it have?” But I don’t do that anymore because every car is like brand new. My wife was quite attached to our previous car. When we received our first car, initially she wasn’t sure about it. Then after a few days she really liked the car and didn’t want to give it up. But then we flipped into a larger SUV for a family trip. She really liked that one too and didn't want to give it up either. It’s been happening every time. The irony of it is that my wife started out saying, “I want one car.” And now she falls in love with every car that we get. My boys of 6 and 3 think it is cooler than ever.

The irony of it is that my wife started out saying, “I want one car.” And now she falls in love with every car that we get.

How did you get started?

We took our previous car for an oil change and we were told that we needed thousands of dollars of work done. We didn’t think that it was worth investing that money in an older car. And it wasn’t quite meeting the needs of our family. So we started shopping for cars but we had a frustrating experience. So we thought that we’d try the service temporarily. We were thinking that we’d buy a car in a few months although we’d have to drop a lot of money on a large SUV that would meet all of our needs. But now, several months on, the service and the mix of vehicles is working really well for us.

How has your experience been?

We have both been through an evolution in how we think about the service. For the first few flips I would think, “How old is this car and how many miles does it have?” But I don’t do that anymore because every car is like brand new. My wife was quite attached to our previous car. When we received our first car, initially she wasn’t sure about it. Then after a few days she really liked the car and didn’t want to give it up. But then we flipped into a larger SUV for a family trip. She really liked that one too and didn't want to give it up either. It’s been happening every time. The irony of it is that my wife started out saying, “I want one car.” And now she falls in love with every car that we get. My boys of 6 and 3 think it is cooler than ever.

What has subscription allowed you to do?

Subscription access has given us the ability to have cars that truly do meet the need that we have at any moment in time. For example, we all have bikes but we weren’t really using them. Our previous car didn’t have a slot to mount a bike rack and it would have been costly to add one. Now we can get exactly the car we need. We were never a family that would schedule things ahead. We’d just wake up on a weekend and decide what to do. But now we are planning out what to do and getting the right vehicle.